Partners

Free counselling services and support

We want to provide relationship support to as many people as possible and one of the ways we do this is through our partnerships. We work with a range of partners to ensure that their users and beneficiaries have access to free counselling services and support, available to them when they need it most. Our free counselling support is available to many different groups and people working in a variety of sectors including RAF workers and veterans, bank workers, the seafaring community, the Royal Navy and Royal Marines, those living with a brain tumour and many more. To find out if you’re eligible for free counselling and to read more about the services on offer through each of our partnerships have a look at the partners’ below.

RAF Benevolent Fund

Since 1919 the RAF Benevolent Fund has provided support and assistance to the RAF Family. The RAF Benevolent Fund offers a range of support services to all serving RAF personnel, veterans and their dependants including grants to help with financial difficulties, support for young people and assistance with care needs. Supporting the morale and wellbeing of RAF personnel, veterans and Reservists is an important focus for the charity. This is why the RAF Benevolent Fund is working in partnership with Relate to provide access to free relationship support and counselling. What can Relate help with? We know that serving in the RAF can add extra pressures on relationships. Coping with a demanding role or long stretches of time apart, on top of keeping work and home life together can be tough. We also know that returning to civilian life after serving in the RAF can be difficult and cause strain on couples and families. But relationship issues can happen at any time, not just in the immediate months after leaving the RAF. This is why all of the counselling support options are available to RAF personnel, veterans, Reservists and their families too.

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Bank Workers Charity (BWC)

Since 1883 the Bank Workers Charity (BWC) has supported members of the UK banking community past and present. Today, there’s a specific focus on supporting the health and wellbeing of current and former bank employees and their dependants. Therefore, BWC has broadened its support services and can help you across a range of areas. These areas include mental health conditions, caring responsibilities, debt and money management, bereavement, disability and long-term health conditions, relationship matters, housing issues, and in some cases, financial help. That’s why BWC is working in partnership with Relate Mid Sirey to provide access to free relationship support and counselling.

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Chartered Accountant Community

CABA is the charity that supports the wellbeing of the chartered accountant community.  They provide support to ACA students, past and present ICAEW members and their close families to empower them to look after their wellbeing. They support thousands of individuals in the UK and across the globe. CABA are working in partnership with Relate to provide access to free relationship support and counselling.

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The Charity for Civil Servants

The Charity for Civil Servants supports all current, former and retired civil servants throughout their lives, when times are tough, listening without judgement and offering financial and practical support. The Charity has a partnership with Relate to provide special access to free personal and confidential relationship support and counselling to support civil servants.

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GroceryAid

GroceryAid has been providing emotional, practical and financial support for grocery colleagues since 1857. Spending over £4.25m annually and supporting thousands of people in need, we work in partnership with hundreds of supporters across the trade including multiple retailers, wholesalers, convenience stores, independents, manufacturers and service providers. GroceryAid can help with a wide range of topics including mental health and wellbeing support, family and relationship advice, debt management and counselling. Specialist counsellors are also available for those who have experienced a traumatic incident through our Workplace Critical Incident support. Financial grants can help those who may be experiencing hardship due to a change in circumstances*. This could help someone fleeing domestic violence moving into a secure home, help towards rent arrears to keep a grocery colleague in their home or support where a household has seen a reduction in income due to ill health.

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Licensed Trade Charity

The Licensed Trade Charity has been supporting licensed trade people since it was established in 1793. The charity’s mission is to equip licensed trade workers to be self-reliant, providing guidance and support where required. This includes support with finances, mental wellbeing, housing, health, education and employment. In 2020 the charity supported over 73,000 people facing crisis with practical, emotional and financial support. In 2021 the Licensed Trade Charity began working in partnership with Relate to provide access to free relationship support and counselling.

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Royal Navy and Royal Marines Charity

Since 2007 the Royal Navy and Royal Marines Charity (RNRMC) has supported sailors, marines and their families, for life. The RNRMC funds projects and facilities to boost the morale of those who serve today, distributes millions of pounds to military charities to provide care and assistance to veterans and provides grants to support all personnel and their families when they need it most. The morale and wellbeing of all members of the Royal Navy and Royal Marines is an important focus for the charity. This is why the RNRMC is working in partnership with Relate to provide access to free relationship support and counselling.

Call the dedicated RNRMC number 01302 380279 to speak in total confidence to a trained Relate Consultant, who will talk you through the options and next steps.

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The Seafarers’ Charity

For over a hundred years, The Seafarers’ Charity has been supporting UK and international seafarers in their times of need. Previously known as Seafarers UK, The Seafarers’ Charity provides grants to organisations which support those who work – or have worked – at sea, and their families. Through funding collaboration, research and advocacy, The Seafarers’ Charity is working towards tackling the root causes of seafarer hardship and disadvantage both in the UK and around the world. The Seafarers’ Charity is working in partnership with Relate to provide access to free relationship support and counselling, to help the fishing and seafaring communities to live happy, healthy and fulfilled lives.

Call: 0800 160 1842 or email: advice@sailine.org.uk and ask for a referral to Relate.

The Retail Trust

From 1832 onwards, the Retail Trust has been caring for and protecting the lives of people working in retail. It believes the health of its colleagues is the foundation they need to flourish in both work and life, creating a more sustainable and successful future for retail. In 2021 the charity began working in partnership with Relate to provide free counselling for the children of retail employees. What can Relate Mid and East Surrey help with? Young People’s Counselling is available for children aged 11 and older of current retail workers who qualify for support via the Retail Trust. Children and young people access Relate services for many reasons including anger, impact of parents separating, bullying, coping with issues at school, self- image and sexuality. Many children and young people have been hugely impacted by the pandemic and resulting lockdowns. For many this meant not being able to go to school or see friends for long periods of time resulting in loneliness as well as concerns about their education and future. Whatever the issue, speaking to a supportive and non-judgmental counsellor can make a child or young person feel happier and better able to deal with their problems or concerns. The approach taken will vary from case to case, and may for example involve play therapy with younger children.

Our Core Services

Relationship Counselling

A range of counselling services to help individuals, couples and families.

Individual Counselling

We offer individual counselling for anyone that wants support with issues.

Young Persons Counselling

Counselling services for children, teenagers and young people.

Family
Counselling

If you’re having problems in your family life, there are many ways we can help.

Sex
Therapy

If you would like to rediscover your sex life, Relate’s Sex Therapists can help you.

Mediation
Services

Preparing for a healthy separation with Relate Mid and East Surrey