Fees at Relate Mid and East surrey

Relate Mid and East Surrey is a Registered Charity and we do not aim to make a profit from our services. We charge a fee for our services to cover the costs of the sessions with the aim to support as many people as possible.

Counselling Services Fees

We charge a flat fee for the Initial Appointment. The cost of ongoing counselling sessions will be dependent on your income. If you cannot afford the fee linked to your income we may be able to offer you further financial assistance.

Sessional Fees from 1st June 2024.

Couples Counselling From £85

(50 minute session)
Individual Counselling From £75

(50 minute session)
PST From £95

(50 minute session)
Family Counselling From £95

(50 minute session)
Young Person From £52

(50 minute session)

Advance Payment:

You will be asked to pay the full fee in advance of your appointment.

First Appointment:

To be paid for in full over the phone at the time of booking.

Ongoing appointments:

These must be paid in full online before the appointment. You will be sent a payment request by email which contains a link for you to make payment. The payment request email will automatically be sent 6 days prior to your appointment, with a reminder 3 days prior to your appointment and a final request 1 day prior to your appointment. Billing information will be sent to the primary member on the account, this is usually the person who made the initial enquiry. If you wish to change the person who receives the billing information, please notify us. We accept all types of payment, except American Express.

Cancellation policy:

You can cancel your appointment up to 48 hours before and any advance payment will be refunded in full. If you cancel your appointment with less than 48 hours’ notice the full fee will be non-refundable. We ask you to please commit to your course of counselling and attend your appointments at the agreed time each week. This will enable you to get the most out of the counselling and help us to run an efficient service.

Contact Relate Mid & East Surrey

Learn more or make an appointment:

Mediation Fees

Mediation Information & Assessment meeting (MIAM)

The first meeting, a Mediation Information & Assessment meeting (MIAM) can be attended by both parties together or separately. In this meeting you will understand what mediation is, what you need resolved and future plans. Following this meeting you can decide if mediation is right for you. It is mandatory to attend a MIAM before you can take a case to court.

Mediation Information & Assessment meeting (MIAM) £120 per person

(45 minute - 1 hour session)

Further joint mediation sessions (1.5 hours) Cost per person

This is based on annual income per person and adjusted according to a sliding scale..
Where joint net assets are over £1m (excluding pensions) Band 4 fee is applied.
Band 1 - Annual income < £29,999 £175
Band 2- Annual income £30,000-£49,999 £200
Band 3 - Annual income £50,000-£74,999 £220
Band 4- Annual income >£75,000 £240
Memorandum of understanding (MOU half each person’s mediation fee
Open Financial Statement (OFS) half each person’s mediation fee
Parenting Plan £60 per parent
Child Inclusive Mediation (CIM) Fee for a session with a child - £50 per parent

We offer children an opportunity to talk about how the family situation is affecting them. Giving children a voice in mediation is shown to help both the child express their thoughts and feelings about what is going on, as well as helping inform parents’s decision making. Consent from both parents is needed before any child is invited to come and talk to the mediator. The meeting with mediator is private for the child and agreed feedback is shared with parents (with the exception of disclosures about risk of harm). CIM will be discussed at each person’s MIAM.

Notes:

On average for children only cases people attend 1 meeting with may be a follow up meeting. For AIM or Property and Finance cases on average clients finish in three joint meetings, and for ‘all issues’ mediation (property and finance, and child arrangements), we would estimate 4 meetings.

You must bring a current pay slip to the meeting otherwise you will be charged at the highest level

Advance Payment:

All fees are payable no later than 5 days in advance.

Cancellation policy:

If an appointment is cancelled less than 5 working days in advance total fees are non-refundable unless another appointment is made within 14 days at the time of cancellation.

Contact Relate Mid & East Surrey

Learn more or make an appointment: